Legal
These terms govern your use of the LeadOcean API, the MCP server and your account. Plain language, no traps.
Last updated 6 September 2026
These terms are between LeadOcean (“we”, “us”) and the person or company that opens an account (“you”). By creating an account or calling the API you accept them. If you are accepting on behalf of a company, you confirm you may bind it.
LeadOcean provides business-to-business data about professionals and companies through a REST API and a hosted MCP server. We provide data and tools; we are not a CRM, a sending platform or a marketing agency, and we do not send messages on your behalf.
You are responsible for your account, your API keys and everything done with them. Keys are visible in your account so you can rotate them; keep them secret, rotate immediately if one leaks, and do not share a key outside your organisation. Tell us promptly at support@leadocean.io if you believe an account has been compromised.
You may use the data for legitimate business-to-business purposes: sales, marketing, recruitment, research, verification and building products. You may not use it to:
You must comply with the laws that apply to your own outreach, including data-protection and electronic-marketing rules in the countries you contact. Having data from us is not permission to message someone.
When you retrieve personal data through the API you become an independent controller of that data. You must have your own lawful basis to hold and use it, give the notices your law requires, honour objections and deletion requests you receive, and keep it secure. If we tell you that a person has asked to be removed, you must remove them from your systems too.
Paid plans are sold as unlimited in volume: there is no credit pack to buy, no per-record price, no overage invoice and no part of the database withheld for a higher tier. Throughput is paced at the rate stated on your plan, and each account carries an internal ceiling on records returned per month that protects the service and the people in our data.
On a paid plan, reaching that ceiling does not cut you off: the API keeps answering, paced down to one request a minute, until the ceiling resets at the start of the next month. On the free plan, whose allowance is published, calls are refused until then. Email support@leadocean.io and we raise it within one business day where the use is genuine production use of the data. We may decline, and may suspend under clause 10, where the activity is scraping, crawling, automated extraction for the purpose of copying the database, or any use prohibited by clause 4 — and we will tell you which, in writing.
We will not throttle a paying account without contacting you first, except where continued usage threatens the stability of the service or the rights of the people in our data.
The free plan costs nothing and needs no card. Paid plans are billed monthly in advance through Stripe at the price shown when you subscribe. Fees are non-refundable except where the law requires otherwise. You can cancel at any time from the billing portal; your plan runs to the end of the period you have paid for and then reverts to the free plan. We will give at least 30 days’ notice by email before changing the price of an existing subscription.
We aim for high availability but do not offer a contractual uptime guarantee on standard plans. We may change, add or remove API features; where a change is breaking we will version it or give reasonable notice. Support is by email at support@leadocean.io.
Business data changes constantly. We take care with collection and verification, and we return null rather than guessing, but we do not warrant that any record is accurate, complete or current. Verify before you rely on a record for anything consequential.
We keep all rights in the API, the software, the schema and the database. You keep all rights in your own data. We grant you a non-exclusive, non-transferable right to use the records you retrieve for your internal business purposes and in your own products, subject to these terms. That right ends when your account ends, except for records you still have a lawful basis to hold.
We may suspend or close an account that breaches these terms, is used unlawfully, or endangers the service or the people in our data. Where the situation allows it we will contact you first and give you a chance to fix it. You can close your account at any time; write to us and we will delete your account data within 30 days, apart from records we must keep for accounting or legal reasons.
The service is provided “as is”, without warranties of any kind to the fullest extent the law allows. Neither party is liable for indirect or consequential loss, lost profits or lost data. Our total liability in any 12-month period is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.
You will indemnify us against claims arising from your use of the data in breach of these terms or of the law, including claims by people you contacted.
We may update these terms. For material changes we will email account holders at least 30 days before they take effect. Continuing to use the service after that means you accept the new terms.
These terms are governed by the laws of the operator’s jurisdiction stated below, and the courts there have exclusive jurisdiction. Nothing prevents either party from seeking urgent injunctive relief elsewhere.